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24-May-2020 11:42

Whether you’re a nurse manager or an advancement-minded staff nurse, one of the best career strategies you can employ is to become adept at managing and resolving conflict.

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These two basic dimensions of behavior define five different modes for responding to conflict situations: Each of us is capable of using all five conflict-handling modes.Each of us has characteristics inherent in our personality style that reflect our unique wants, needs, and values.Similarly, we all have a characteristic style or manner in which we deal with conflict. " Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. Kilmann (August 2015):"The Joy of Having Created the TKI Assessment!

These two basic dimensions of behavior define five different modes for responding to conflict situations: Each of us is capable of using all five conflict-handling modes.Each of us has characteristics inherent in our personality style that reflect our unique wants, needs, and values.Similarly, we all have a characteristic style or manner in which we deal with conflict. " Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. Kilmann (August 2015):"The Joy of Having Created the TKI Assessment!You'll gain the most value-added knowledge from your TKI assessment by deeply understanding the five modes, their two underlying dimensions (assertiveness and cooperativeness), and the three diagonal dimensions on the TKI Conflict Model.